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Methods to Approach Local Business Owners

In a perfect world leads are coming to you, but for the first while you need to generate leads. Nobody likes cold calling, and besides, it’s not effective or a good use of your time. In this game, you need to build relationships and in order to do so, you need to offer value to the other party. You need to figure out what each prospect needs and deliver it to them.

While the final goal is to close business, most people require education. Some require that point out the need for your services while others have a specific problem that needs to be solved. You need to eventually create systems to attract the right audience from the places they are hanging out.

While it is effective to attract local business using online Web 2.0 methods such as Twitter, Facebook and LinkedIn, I’m going to only cover some of the effective offline methods to attract and approach leads at this time. There are several online and offline strategies discussed in the Marketing Local Business Online Coaching Course.

First, you need some tools in your tool box. You will need a couple of hard pieces of marketing material such as a brochure, advertorial, business card or event advertisement.

You may want to create some sort of advertorial on a future event, such as a workshop or a quick top 10 tips for a service you provide. Keep in mind that your target audience is the decision maker, typically the business owner. They want to see benefits, not features. Your brochure should cover the benefits of your company and not your technical features. Business owners do not care if you offer SEO with “x” number of links and directory submissions. They want their phone to ring. They want qualified buyers on their site. They want sales.

Industry trade shows are a great way to attract new business if you have the means. You can become a vendor at an industry trade show for less than $2000. That’s one new client and you’ve paid for the event. A trade show booth can be bought and purchased for less that $2000. Of course, if you have no customers, you can’t quite afford this. Even with 5 clients, you can afford to attend a trade show and they are very good to find new business. Try to find a trade show where you’ll be the only vendor in your market. Even if there are only 100 attendees to this trade show, if it’s the right people, you can pick up a few customers.

The local Chamber of Commerce is another excellent source of leads. Becoming a member of the chamber is extremely affordable; some charge as little as $20 per month. The benefits are great and they provide you a list of the members. Other members feel a part of a club and typically the business owner is the member. Chamber mixers are fun and a great place to seek out leads. Remember though, network with only those who are potential customers!

Cold Calling is a boring job but sometimes it needs to be done. The trick here is what you are calling about. I would only want to cold call if the closing rate is very high and I have a very small list of people to call. So, this is in your message. We only call qualified businesses from exclusive lists like the Chamber of Commerce. We only would call to invite them to an event and the event is all about helping them. When we call, we first say we’re both members of the club and we’re inviting you to a special workshop on how to find more customers using the Internet. We’re just down the street, the event is free and there is no pitching. We will be feeding and watering you and the event is being sponsored by our local restaurant.

This simple script is non-intrusive, inviting, respectful and provides value. You used hardly any of their time and your closing rate will be super. You don’t need to make that many phone calls to fill a room. It gets even better when you have employees to do all this for you.

A final offline method I’m going to share with you today is “old skool” door knocking. You make a list of businesses you want to visit. There are many ways to get a large list and hand pick 50 or 100 companies within a 5 or 10 mile radius. Get in your car and drive to these companies, requesting to speak with the decision maker because you personally want to invite him/her to a special event. Make sure you’re clear that you are not selling anything on that visit. Take a day before your event to get out of the office and talk to some folks face to face. You’ll be pleasantly surprised what you come across.

How to Sell SEO (Search Engine Optimization)

Selling Internet marketing services, or more specifically search engine optimization, to a local business becomes rather challenging if you don’t fully understand the system and procedures involved in order to accomplish this.

Businesses buy for very different reasons than a consumer would. Consumers typically purchase from emotion, however a business rarely purchases out of emotion and almost always purchases to solve a problem.

For example, a business may be losing market share, not achieving their sales targets, or simply will want to grow. The problem at hand is the same with all three scenarios…lack of sales. Therefore the solution to that problem is more sales. It seems simple. A business might need to be more efficient with a particular process so they can purchase some technology. But lack of sales is a problem not solved by purchasing new equipment.

Therefore local businesses that are prospective buyers of Internet marketing related services, or search engine optimization, have a small handful of potential problems that they need solved.

Selling SEO requires a solution selling approach. If you would like to learn more about solution selling, I recommend reading Neil Rackham’s SPIN selling book.

In the following we’re going to take a look at some of the steps that are required in order to find prospects and sell prospects the service of search engine optimization.

There are six steps identified in the sales process for selling search engine optimization.

Selling SEO

The goal of each stage is to get to the next one. You’ll find that you can rarely skip stages for any prospect, however in some cases you can bypass either the education or the analysis stage and jump to the proposal stage. This will make more sense later.

Select Target Markets

Regardless of the size of your city or town, there are many local businesses that are willing to pay money for your services. Over the last 12 months a large number of small business owners are starting to realize that they need to spend some money on advertising their business on the Internet.

When I say qualified prospect, I’m talking about that local business that is willing to pay you over $1000 a month for services and a business that you’re able to deliver a service with a positive return on their investment. But who are these buyers and how do you get your message to them?

Here are some examples we put together for you.

Local Businesses

Defining Small Business Service Areas for Local SEO

Ever wonder how the search engines select the most relevant businesses to display in the local business results? I do too and it turns out this is a huge challenge for the search engines. Even the big boys like Google, Yahoo and Bing are still trying to figure this one out.

To date, a large factor for relevancy has been the local business address. That may make sense on the surface, but consider that many local businesses have very different service areas and then you will start to see the enormous challenges created by just using a business address.

Local Marketing Source Faculty member, Scott Gallagher, has added a new post to his personal blog on this very topic. Not only does he discuss this problem, but he proposes a solution to this challenge that is worth further consideration. If you work with any local businesses with a defined service area (food delivery, couriers, plumbers, etc.), then this post is for you. Take a look at:

Local SEO Service Area Challenge

Google Mobile Coupons Just Announced For Local Businesses

Just announced, Google is now offering coupons from its local business listing service on mobile devices. Until now, coupons were only available from the desktop application of Google Search, and the coupons had to be delivered on printed paper.

Whether it’s a mobile coupon or printed coupon you want for a local business, you need a profile in Google’s Local Business Center and create coupons. When that is completed, and when properly optimized, any users searching for that local business service in their area will gain access to the coupons, regardless if they are using a mobile or desktop device. Mobile users will then be able to show the coupon upon arrival to the company on their device to take advantage of the offer. To learn more, visit Cnet.

Ten Tips for Building Your Business Squidoo Lens

In the marketing toolbox for local businesses, there are several options to help promote a local business using the Internet. We all know that social media is taking business by storm and search engines drive more traffic to a website than all other mediums combined.

The following strategy takes the top two online methods to drive traffic, social media and search engines, and combines them to leverage the power of the Internet for small business. Using a popular Web 2.0 site, Squidoo, I cover some basic tips when creating a Squidoo lens to drive traffic and help your search engine rankings.

1. You want to write on a topic that has a keyword that is related somewhat to your company. This is useful both from an SEO perspective, and will help to get your site to rank higher in the search engines, and will also help people to identify your site with your Squidoo lens.

2. Make more than one Lens. Unless you have a site which only sells one product to a very specific type of person, it is probably safe to say that you could write about many topics that could be related to your site in some way. Use those topics to help you create multiple Squidoo lenses.

3. Make sure that you keep updating your lens regularly. This will bring back older readers to your lens again and again. Also, don’t forget that the search engines are much fonder of sites which are updated regularly than those that have stagnant content.

4. Make sure your topic titles have your keywords in it. Titles and headlines are always given more weight in the search engines than keywords that are going to be in the middle of your content.

5. When selecting the URL for your lens, make sure that it has a valuable keyword for you included in it. This will help your SEO. It will also make your Lens URL easier for visitors to remember. This is an important strategy of marketing regardless of the type of website.

6. Don’t try and direct sell a product through a Squidoo Lens. Also, do not try to overly stuff a page with your keywords. Just use them here and there where it seems appropriate and the benefits will actually be greater in the long term.

7. Get other links to point to your Squidoo Lens. You can promote your Lens the same way that you would promote any other site. Bookmark content on social bookmarking sites, submit articles to directories, and comment in forums and blogs with your lens as your signature.

8. Use other modules with your Lens. If you like blogging, the Google Blog module is going to be one of your best choices for added modules.

9. Use Web 2.0 to your advantage. That means tweeting about your lens or linking to it occasionally from your Facebook status.

10. Make sure that your content actually answers a relevant question for the reader. This will build faith in your company, bring return traffic, and spread good word of mouth about your company.